Welcome to Our Help Centre

If you have questions, we have answers!  Below are a few links to help direct you to the right solution.

General FAQ's (Frequently Asked Questions)

Have questions about your accounts?  Want to know about credit unions?  Or maybe you have another question, if so you'll probably find the answer here. 

Digital Banking

Want to know more about our new digital banking and how to get started?  We have tips and tricks to help you make the most of your experience. 

Digital Banking - Small Business

If you have a business you're going to love this new digital banking platform.  There are so many new features to help you manage your business banking!

Digital Banking How-To Videos

Like to see a visual when learning something new?  These short videos will show you how to get started and make the most of your new digital banking experience. 

General FAQs

If you can't find what you are looking for let us know so we can continue to update our site, because if it's a question you have, someone else probably does too!
Your account number can be found in a number of different places.  It is listed in your digital banking under your account name, it can also be found on your statements as well as the bottom of your cheques. 
This depends on which branch your account was set up at.  If you are not certain or have changed branches it is best to give use a call as using the incorrect route & transit number can cause issues if you are trying to set up a direct deposit or automatic payment.

Vermilion Branch - 02179-899
Mannville Branch - 12179-899
US Accounts - 19634-899
Becoming a member is simple.  When you come in to open an account we will also open what we call common shares.  A $25 deposit to your share account will make you a member.  If you are under the age of 16, then we only require a $5 deposit to your share account. 
Credit Unions are different in that our members are our owners.  That means when the credit union is profitable, so are our members.  We share a portion of our profits each year with our members!  What are you waiting for?  Become a member today!
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